There’s never been a better time to upgrade your business phone system. People can’t remember their landline number anymore. That’s why it’s important to pick the best alternative for your business. The only downside? It can be overwhelming since there are dozens of providers to choose from. It comes down to finding the best fit […]
Upgrading your phone system can be daunting, but it doesn’t need to be. In this VoIP implementation guide, we’ll cover everything needed for a successful migration. Entrepreneurs and small business owners enjoy the benefits of a robust phone system. Today’s technology adds new capabilities and results in great customer experiences. It can all be had
A Complete Guide To DIY Voip Setup For Your Business Read More »
Effective communication in the workplace is essential –not only does it play a role in achieving your daily goals but it has a significant impact on your career. You and your colleague’s business communication styles play an important part in successful collaboration. Understanding how you communicate and the communication styles of those around you is a game changer. Communication is
How to Work With the 4 Different Types of Communication Styles Read More »
Traditionally, there has been a large gender gap in the world of information technology. However, that gap is shrinking fast. Last year, 20% of Fortune 500 CIOs were women — that’s up from 16% in 2017. There are more women in information technology than ever before and they’re changing the way the enterprise operates. These female leaders
Global Leading Women in IT Offer Words of Wisdom Read More »
For most sales professionals, the hardest part of cold calling is overcoming objections. Objections are an inevitability of cold calling that can take many forms: “I’m not interested.” “I don’t have budget.” “I’m using a competitor.” “We’re not ready yet.” “We don’t need to change.” “Just send me some information.” The list goes on. The
The quality of your customer service can make or break your business. According to American Express, one-third of Americans would consider switching providers after just one bad customer service experience. That’s right. One bad customer service conversation can be fatal to your business. It shouldn’t be a surprise. Chances are, you’ve been on the receiving end of
Are you Saying the Right Things to your Customers? Read More »
Customer satisfaction is more important today than ever before. Given the large number of choices consumers have in almost every market, companies that listen to their customers have a distinct advantage. A customer satisfaction survey is an invaluable tool for both small business owners and large corporations. Surveys can help determine how customers are feeling
Are Your Customers Happy? Ask these Questions to Make Sure Read More »
In the digital age, a company’s IT team is one of the most important facets of their business. This is especially true in the SaaS world. If you’re selling software as a service, you must have a strong, well-organized IT team structure backing you. A solid team structure also helps allocate resources for customer service and business continuity.
Have Your IT Team Structure In Place From The Start Read More »
When customers speak, brands listen. That’s the baseline for doing business in a customer-centric economy. That’s why you just can’t emphasize the importance of customer reviews! Customer reviews have come a long way from simple word-of-mouth recommendations to published online assessments dissecting your product. Through social media and customer review sites, customers easily share their best
Studies show that events and experiences improve how audiences feel about brands. They also give you a strong push when it comes to driving sales. Over 90% of consumers feel positive about brands after participating in an event. While around 85% will likely buy from you, the benefits of event sponsorship don’t end there. Why
Here Are 15 Reasons You Should Consider Sponsoring an Event Read More »
