5 Ways You’re Losing Social Leads with Un-Optimized Landing Pages

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Social media has become one of the best means to get new traffic to your website. Social posts and ads can be seen by your ideal audience, giving you the chance to attract new visitors and convert them into leads – but it’s often easier said than done.

Even if you have an incredible social presence, along with great content, that doesn’t necessarily mean you’ll generate more leads. Excellent graphics and social engagement will improve traffic to your site, but if you want to increase leads, you need to optimize your landing pages in alignment with your goals.

Once you’ve attracted visitors from social media to your website, you need to successfully prompt them to convert into a lead contact, and your landing pages play a crucial role in this process. They need to be optimized for conversion.

Here are five ways your landing pages can dissuade visitors away from your site – and how you can fix them to improve your performance.

1. Too many opportunities to leave

Having too many opportunities for a visitor to leave your landing page can be hurting your conversion rate.

Links to blogs, your top menu and even your footer links can be very distracting, and may unintentionally prompt people to click onto another part of your site.

5 Ways You're Losing Social Leads with an Un-Optimized Landing Page | Social Media Today

An example of too many landing page links (via ProBlogger)

This is a common reason why marketers lose potential leads on their landing page. Logically, you would think giving users lots of choice is a good thing, but on your landing page, you need to restrict their choices and direct them to follow the instructions on the page. 

You can reduce the number of opportunities for a person to leave by:

  • Removing navigation options – Remove your main menu, takes away temptation links. Yes, it’s nice if people want to explore through your site, but leads are ultimately more valuable.
  • Don’t include links to your blogs or other pages – Save these for your thank you page.
  • Remove footer links – Again, limiting distractions can better align the customer with your end goal

Really, you should look to remove any links drawing people from your landing page and target outcome. Once they’ve landed, you want them to take a specific action (sign up, download, etc). Don’t distract them with clutter.

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Potential social leads will be coming to your site from social media, so it is likely they don’t have much time – remove distractions to cater to this.

2. Too much disorder

Similar to the first point, if your landing pages have too much chaos or clutter, people will naturally be deterred.

Whilst it’s tempting to impress your new visitors with plenty of content and images, this can be off-putting. The best way to optimize your landing page is to keep it simple.

Plan how you will set out your landing pages – the key elements of a successful landing page are:

  • Small submission form – The smaller the contact form, the better. People don’t want to expend too much effort for a business they don’t know. Contact forms should be basic and quick to fill out
  • Limit content – Your copy should inspire the visitor to take a specific action. There’s no need for essays, people won’t read it
  • Limit images – Focus on having one or two images max

Before you make your pages live, scrutinize them and ask if each section of your page has a purpose.  If any content or image has no benefit, it needs to be removed – it can be a potential distraction or deterrent.

3. Images not appealing

Images can be extremely persuasive. Look at this call-to-action for example:

5 Ways You're Losing Social Leads with an Un-Optimized Landing Page | Social Media TodayNetflix’s display of films in the background is very strong, and the image takes up most of the page compared to the text. It’s important to remember that some images can convey more than words. Think about your ideal buyer persona and what they will engage with. This will help you choose the right image for your landing page.

Types of images that work:

  • High-quality image of the product
  • An ideal buyer persona using the product/service

4. Landing page does not match social attraction

Your social ads and posts linking to the landing page should be similar in design and content. It can be confusing to click on a link and feel like you’ve landed on something greatly different from what you were expecting.

5 Ways You're Losing Social Leads with an Un-Optimized Landing Page | Social Media Today

upwork landing page.png

Upwork’s Facebook ad and subsequent landing page have the same color theme

Your social posts should reflect your landing pages, in style, theme and design, so that when a user lands on your page, they don’t feel disorientated. Instead, they’ll feel like they’ve landed on a page they were expecting.

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5. No benefit for the user

Your landing pages need to be beneficial for your visitors – otherwise they simply won’t feel the urgency to act. If they’re giving their contact details to you, they need to feel like they’re receiving something valuable in return.

Reciprocity is the idea that if you do something for someone, it’s likely they’ll repay you. Reciprocity works in marketing – offering something free and valuable makes people more approachable to you, and increases the prospects of them providing you with their contact details.  

There are various ways you make your landing pages more enticing – you can offer:

  • Free premium content: in the form of a DIY eBook or guide
  • Free samples
  • Free limited trial for a service
  • Free chat with an industry professional

Create an offer they can’t refuse to improve the conversion rate of your landing pages.

How to increase social leads with your landing pages

The important thing to remember when working to increase your social leads is that the visitors landing on your pages will be coming from social platforms like Facebook, Twitter, LinkedIn, etc. They’ve clicked on your social post or ad because you captured their attention.

When they land on your page, you need to hold it.

Optimizing your site with engaging images and persuasive offers will encourage them to act, while removing your menu and any other links will decrease the chance of them moving to another part of your site. Before they have a chance to click ‘back’, you need to keep them interested with simple and actionable content.

Thumbnail image via ccPixs.com/Flickr

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