Art + Science: Why Video Marketing Works


I owe the following high school science teachers an apology: Mr. Herzberg, Mr. Hanson, and Mrs. Boudreau.

I was one of those kids in high school who said, “When am I ever going to use this in real life?” As a student, E never equaled mc2. I thought acid and base sounded like a cool band name. And I once broke a fish tank with a microscope (Sorry Mr. Hanson).

Fast forward many years and it hit me. Video is universally accepted as an art, but it’s also a science and that’s why video marketing works so well. For me, video is a combination of these four disciplines…

  • Biology
  • Behavioral Science
  • Computer Science
  • Social Science

Biology

Let’s start with Biology. This one to me is the most obvious. We experience life through our sense of sight. The folks at Vidyard say 83% of what we perceive is through sight. Coming in at a distant second is hearing at 11%.

This is why video is so effective. We’re attracted to motion.

Since science was not my strongest subject, let me explain it using a story:

The other day I decided it was time to change the oil on my lawnmower. I found the owners manual and stared at it for a few moments before going to the old standby… YouTube. In a matter of seconds, I found several videos on how to change the oil on the exact model of lawnmower I own. Ten minutes later I was finished.

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It was much easier for me to follow along using a video than to try to read the manual. (Feel free to laugh at the fact that I needed a video on how to change the oil on my lawnmower.)

Behavioral Science

A few times a day I’ll look over and notice one of my colleagues smiling, laughing, frowning, or making a face for no apparent reason. I chose to investigate what was going on. Being in the video production world, part of our job is to watch videos, so my colleague isn’t really making random facial expressions. He’s reacting to video. Your customers do the same thing. They react to video. It creates an emotional attachment to your company, your product, your brand.

That reaction is even stronger when your videos tell real stories. Scientists have proven that watching stories – watching, listening, and engaging in a way that transports you – triggers the human brain to release a neurochemical called oxytocin. When the brain synthesizes oxytocin, a person perceives others as more trustworthy, generous, charitable and compassionate. That’s why oxytocin is sometimes called the “love hormone.”

But here’s the catch: It must be good. People do not fall in love with every story. They fall in love with the ones that they become truly engaged in, the ones that encourage empathy, and the ones that are exceptionally well thought out. Creating that content can be challenging, but it is worth the effort when you consider the science behind it.

Computer Science

What giant company owns the internet? Google. What does Google love? Video. Finally, what is Google? A complex set of algorithms. There is my science tie-in. Google is in love with video. I searched the first three topics that came to mind:

All three searches brought me to videos. Try this same exercise. Did Google lead you to a video? Probably.

Social Science

This one I’m going to use a play on words. I should have called it, Social Media Science. Think about what you look at on Instagram, Facebook, LinkedIn, Twitter. If you’re like me, I quickly scroll over the text only posts. Add a photo and I might slow down, but I still keep scrolling. However, if there is a video, I stop and at least take a few seconds to watch. There is something about the instant play that captures my attention.

There you have it. Proof that video production is a science. To Mr. Herzberg, Mr. Hanson and Mrs. Boudreau, I’m sorry. I was wrong about science. As a video producer I use it every day.



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