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Avaya Holdings Corp. (NYSE:AVYA) and TTEC Holdings Inc. (NASDAQ:TTEC) compete with each other in the Business Services sector. We will analyze and contrast their profitability, analyst recommendations, risk, dividends, institutional ownership, earnings and valuation.

Valuation and Earnings

Gross RevenuePrice/Sales RatioNet IncomeEarnings Per SharePrice/Earnings Ratio
Avaya Holdings Corp.2.87B0.52182.00M0.5030.34
TTEC Holdings Inc.1.53B1.1050.23M-1.910.00

We can see in table 1 the earnings per share (EPS), gross revenue and valuation of Avaya Holdings Corp. and TTEC Holdings Inc.


Table 2 represents Avaya Holdings Corp. (NYSE:AVYA) and TTEC Holdings Inc. (NASDAQ:TTEC)’s net margins, return on assets and return on equity.

Net MarginsReturn on EquityReturn on Assets
Avaya Holdings Corp.6.34%3.1%0.8%
TTEC Holdings Inc.3.28%-7.8%-2.5%


The Current Ratio and a Quick Ratio of Avaya Holdings Corp. are 1.3 and 1.3. Competitively, TTEC Holdings Inc. has 2.1 and 2.1 for Current and Quick Ratio. TTEC Holdings Inc.’s better ability to pay short and long-term obligations than Avaya Holdings Corp.


TTEC Holdings Inc. offers an annual dividend of $0.58 per share, bundled with 1.5% dividend yield. Avaya Holdings Corp. does not pay a dividend.

Analyst Recommendations

In next table is delivered Avaya Holdings Corp. and TTEC Holdings Inc.’s ratings and recommendations.

Sell RatingsHold RatingsBuy RatingsRating Score
Avaya Holdings Corp.13.00
TTEC Holdings Inc.0.00

$22 is Avaya Holdings Corp.’s consensus price target while its potential upside is 64.67%.

Institutional & Insider Ownership

Roughly 0% of Avaya Holdings Corp. shares are owned by institutional investors while 28.4% of TTEC Holdings Inc. are owned by institutional investors. About 0.7% of Avaya Holdings Corp.’s share are owned by insiders. Comparatively, TTEC Holdings Inc. has 0.5% of it’s share owned by insiders.


In this table we provide the Weekly, Monthly, Quarterly, Half Yearly, Yearly and YTD Performance of both pretenders.

Performance (W)Performance (M)Performance (Q)Performance (HY)Performance (Y)Performance (YTD)
Avaya Holdings Corp.-6.85%-9.93%-1.55%-33.81%-27.48%4.6%
TTEC Holdings Inc.-3.02%2.69%24.97%30.28%-3.97%20.16%

For the past year Avaya Holdings Corp. has weaker performance than TTEC Holdings Inc.


Avaya Holdings Corp. beats on 9 of the 13 factors TTEC Holdings Inc.

Avaya Holdings Corp. operates as a holding company which through its subsidiary, develops business collaboration and communications solutions worldwide. The company was formerly known as Sierra Holdings Corp. The company was incorporated in 2007 and is based in Santa Clara, California. On January 19, 2017, Avaya Holdings Corp. filed a voluntary petition for reorganization under Chapter 11 in the US Bankruptcy Court for the Southern District of New York. It is in joint administration with Avaya Inc.

TeleTech Holdings, Inc. provides technology enabled customer experience services. It operates through four segments: Customer Management Services, Customer Growth Services, Customer Technology Services, and Customer Strategy Services. The Customer Management Services segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environment. The Customer Growth Services segment provides technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, lead qualification, and acquisition sales, growth, and retention services. The Customer Technology Services segment offers system design consulting, customer experience technology product, and implementation and integration consulting services, as well as manages clientsÂ’ cloud and on-premise solutions. The Customer Strategy Services segment provides professional services in customer experience strategy and operations, insights, system and operational process optimization, and culture development and knowledge management. The company serves automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, travel, and transportation industries. It has operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Germany, Hong Kong, Ireland, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, Turkey, the United Arab Emirates, and the United Kingdom. TeleTech Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.

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