AI

How Artificial Intelligence Will Affect the Human Workforce in the Near Future

If you’ve ever watched a robot science fiction movie, odds are good you have seen one where the robots try to take over the world. However, if this is your idea of what artificial intelligence is in the real world, maybe it’s time we separate fact from fiction and discuss the reality of AI today. […]

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Edge Centric, Cloud-Enabled, Data-Driven, Says HPE CEO

We believe the Edge is the next frontier, says HPE CEO Antonio Neri. “When we talk about the enterprise of the future, we see an edge-centric, cloud-enabled, data-driven, enterprise,” notes Neri. “What that means is the cloud is moving closer to where the data is created. That’s driven by the use cases we see around

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AI, Machine Learning, and Robotics Are Fundamentally Changing Healthcare, Says Johnson & Johnson CEO

AI, machine learning, and robotics are fundamentally changing healthcare, says Johnson & Johnson CEO Alex Gorsky. “One of the most exciting parts of my job right now is to see the technology that’s usually equated with California and the West Coast,” said Gorsky. “Whether it’s AI, machine learning or robotics, you’re seeing it more and

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The 4 Ps of Marketing

Chatbots. Artificial Intelligence. Conversational commerce. Experience optimization. It’s getting more difficult with every passing year to stay on top of the latest marketing trends. But here’s the thing. If you look at any of these tactics, they’re all simply a new way to leverage an existing idea. The age-old concepts that have influenced countless successful

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Build a 5-Star Customer Experience With Artificial Intelligence

By Alston Ghafourifar and Michael Evans Rapid technological advances have created opportunities for smaller companies to serve customers around the world and effectively compete with larger companies for new customers. These smaller companies are rapidly going global, deploying a variety of technology-enabled solutions such as automated call centers, customer service bots, and digital marketing intelligence.

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5 Trends that Will Define the New Vision of Marketing Automation

“One day, they’ll build a time machine, but no one will have the time to use it,” said George Carlin and he was right. Okay, maybe we haven’t made it to the time machine invention yet, but we certainly have to the ‘time’ part. A couple decades ago, the basic idea was a foundation of marketing

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Future of Fintech is Cloud, AI, Blockchain, IoT, 6G, and Quantum Computing, Says KPMG

The future of fintech is cloud, AI, blockchain, IoT, 6G and quantum computing, says Anton Ruddenklau, Global Co‐leader of FinTech at KPMG. Those are the technologies that are fueling the digital transformation and will be central to financial services in the UK and the world going forward. Anton Ruddenklau, Global Co‐leader of FinTech at KPMG

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Extracting Value From Data is a Massive Opportunity, Says Hewlett Packard Enterprise CEO

Every business has been disrupted by the digital transformation, says Hewlett Packard Enterprise President and CEO Antonio Neri. With that disruption is an explosion of valuable data. “That data has value,” says Neri. “Enterprises are looking to extract that value much faster than ever before because people who can get inside faster will win. We

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Starbucks Dramatically Increased Used of AI-Powered Customer Insights to Drive Growth, Says CEO

Starbucks has dramatically increased the use of AI-powered customer insights to drive growth, says Starbucks CEO Kevin Johnson. During the most recent holiday season, Starbucks made data-driven decisions on a variety of items from the type of holiday cups they were offering to how they promoted gift cards, all designed to increase sales. Johnson credits

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Companies Using AI to Identify Expense Report Fraud, Says AppZen CEO

AppZen has released a report, The State of AI in Business Spend, which shows that enterprise companies are only auditing 10 percent of employee expenses in expense reports submitted, which makes it very unlikely they will catch mistakes or even outright fraud. The report, which used anonymized data from hundreds of companies, found that companies

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