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New Facebook Feature Allows Small Businesses to Integrate Messenger on Their Websites

Facebook (NASDAQ:FB) just introduced a new feature for its Facebook Messenger platform that will allow businesses to integrate Messenger into their own websites. Facebook Messenger Customer Chat Plugin The Customer Chat plugin allows businesses to use one platform, Facebook Messenger, to manage live chat with customers whether they reach out via Facebook or on the […]

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Small Business Job and Wage Growth Slow, Says Employment Watch Report

The Paychex | IHS Markit Small Business Employment Watch reported a slowdown with a job growth index of 99.89 for October. Wage growth has also slowed down slightly with national hourly earnings at $26.07.  Still, the last three months have been the most stable in the Small Business Jobs Index’s history. October 2017 Small Business Employment

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NextCon17 Conference Launches With Focus on Customer Experience

Customer experience took center stage today as an estimated 750 guests arrived for the first day of NextCon in Scottsdale, Arizona. The conference, now in its second year,is put on by cloud business phone service provider Nextiva. The focus on customer experience is actually a new part of the conference this year. Last year, the conference

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LiveChat Teams with BotEngine to Make You Available to Customers

You want to deliver the best possible customer service for your small business 24/7, but you want to do it without breaking the bank. The new integration between LiveChat and BotEngine will let you create chat bots for any scenario so you can be available anytime for your customers. The new collaboration between LiveChat and

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Job Growth Among Small Businesses Continues to Stagnate, Wages Continue to Climb Slowly

Wages at small businesses across the country continue to rise but job growth at the same companies has stagnated. That’s according to the latest Paychex | IHS Small Business Employment Watch. September 2017 Small Business Employment Statistics The manufacturing sector saw some job growth. But nationally, only the Midwest saw jobs increase at small businesses.

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ADP Small Business Report — Service Businesses Driving Job Creation

Small businesses in the U.S. created about 48,000 jobs in the last month. That’s according to the August ADP (NASDAQ:ADP) Small Business Report. August 2017 ADP Small Business Report This figure actually shows a slow-down in job creation among America’s small businesses. Overall, companies with between 20 and 49 employees created 30,000 new jobs in August,

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Small Business Job Creation Down .02 Percent as Wages Continue to Rise

Small business job growth in the U.S. has slowed for the sixth straight month as wages for these jobs continues to rise. That’s according to the latest Paychex | IHS Small Business Employment Watch for August. August 2017 Small Business Employment Statistics The Small Business Jobs Index did show a slight dip that was negligible. The

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Samsung Introduces Powerful New Galaxy Note 8 at Unpacked Event

With battery issues hopefully behind it, Samsung introduced the new Galaxy Note 8 at an Unpacked event on Wednesday. The new version has some big advancements that should make it a viable business tool for small businesses. The Galaxy Note 7 — and others before it — was a popular business tool and has a loyal

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The Mandate Stays, Senate Fails to Pass “Skinny Repeal” of Obamacare in Late Night Vote

The latest attempt to repeal Obamacare has failed. Skinny Repeal Bill Fails Three Republican Senators defected and voted alongside Democrats to defeat a bill that quickly became known as a Skinny Repeal. The vote was cast after 1 a.m. Eastern time in the nation’s capital. For small businesses, according to analysis of the bill, the

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