chargeback fraud

Why eCommerce Friction is (Sometimes) a Good Thing

The holidays are right around the corner, which means it’s prime-time for shopping, both in-store and online. So, when you see more traffic coming your way, what’s the instinctive response? If you’re like most retailers, the number one answer is to reduce friction in the customer experience. However, it may not really be that simple. …

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How eCommerce Businesses Can Prevent Fraud in 2018 Holiday Season

Given the dynamic nature of the internet, it’s not surprising to also see frequent changes in consumer buying behavior, which online retailers try to predict and cater to on various digital platforms. Convenience and revenue growth of eCommerce businesses, however, come with a price in the form of fraud. Sales transactions from online merchants are …

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