Cross Channel Marketing

What Customers Expect with Cross-Channel Marketing

[ad_1] Cross-channel marketing may be a buzzword, but it’s always been a best practice. Even when a product clearly lends itself to a certain channel, customers are — and always have been — cross-channel. Take cars. Yes, there’s a reason you hear so many radio ads about automobiles: You usually listen while you’re driving one. …

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How to Build a Digital Experience Capability

[ad_1] It’s hard to imagine that any marketer today isn’t aware of the importance of “digital experience” (DX). No longer a nice-to-have, DX has become a pivotal differentiator for organizations in almost any sector, ahead of even price and the product itself because of the power experience has to drive customer loyalty and recurring revenue. …

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Glimpse into the Future of Digital Marketing

[ad_1] At Modern Customer Experience in Las Vegas, Shashi Seth, SVP of Oracle Marketing Cloud, described how the future of marketing is basically looking at a segment of one (in a panel called “The Future of Digital Marketing).  It all started with mobile, which has impacted digital marketing in a huge way. Seth pointed out that …

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Multi-Channel vs. Cross-Channel vs. Omni-Channel Marketing

[ad_1] The world of marketing has changed so much in the last decade. We have come a long way from sending “junk mail” via the postal service to try and entice prospects and customers into doing business with us. Door-to-door sales and cold calling are still a “thing”, but are not nearly as successful as they …

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Breaking the Consumer Stress Cycle

[ad_1] Since the beginning of time, people have made decisions based on their emotions, regardless of age, gender or location. We know that up to 90 percent of the decisions we make are based on emotion, rather than rational thought and measured consideration. All sorts of emotions drive our behavior. Depending on how people are feeling at …

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mobile marketing

[ad_1] Mobile marketing continues to be a critical strategy as statistics show how much consumers rely on their mobile devices to research, interact, and shop. According to Statista, there are over 3.5 billion unique mobile internet users. And, comScore noted that users spend an average of 69 percent of their media time on smartphones. Lastly, mobile devices …

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