Did you know that it costs five times more to acquire a new customer than it does to retain.
Customer Behavior – What Shoppers Want: Salesforce and Publicis.Sapient Research on Marketing Smarts [Podcast] : Marketing Podcast
Online marketplaces, like Amazon, have drastically altered the retail landscape, but brick-and-mortar stores offer an unparalleled opportunity for retailers.
The disruptor conversation is happening everywhere. Every business. Every industry. Every geo. In previous posts, I’ve talked about the.
Many industry experts agree that Omni channel is the next big thing for many merchants and point-of-sale resellers alike..
Is The Transactional Email Experience Critical For Customer Loyalty? – Email Marketing – SMTP services
All businesses are guilty of it, focusing daily on acquiring new customers, ensuring they convert with their brand and.
Consumers Reveal The Link Between Transactional Emails & Loyalty: A Research Report – Email Marketing – SMTP services
93% of consumers would consider choosing a rival brand following a negative experience, with frustration from a missing purchase.
How to Build a Roadmap for Customer LoyaltyIn many industries, converting a consumer isn’t enough. Brands like Coca-Cola and.