Improving Customer Loyalty with 3 Easy Steps
Did you know that it costs five times more to acquire a new customer than it does to retain.
Did you know that it costs five times more to acquire a new customer than it does to retain.
At first glance, an official return policy might seem like one of those tedious administrative items that is easier.
Online marketplaces, like Amazon, have drastically altered the retail landscape, but brick-and-mortar stores offer an unparalleled opportunity for retailers.
The disruptor conversation is happening everywhere. Every business. Every industry. Every geo. In previous posts, I’ve talked about the.
By Andrew Gibson An air-tight customer retention strategy is the secret sauce you need to increase your profits. But.
Many industry experts agree that Omni channel is the next big thing for many merchants and point-of-sale resellers alike..
All businesses are guilty of it, focusing daily on acquiring new customers, ensuring they convert with their brand and.
93% of consumers would consider choosing a rival brand following a negative experience, with frustration from a missing purchase.
How to Build a Roadmap for Customer LoyaltyIn many industries, converting a consumer isn’t enough. Brands like Coca-Cola and.
A decade or so ago, most businesses develop relationships and loyalty with their customers based on one-on-one and personalized.