Innovation and Trends

Five futuristic talks to catch at the Festival of Marketing 2018

We’re just two and a half weeks out from the Festival of Marketing 2018, and here in the Econsultancy office we’re eyeing up all the amazing talks on the agenda and wondering if it’s possible to somehow be in six different places at once. For my part, I’m a big fan of all things future-looking: […]

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The week in digital transformation: martech alliances, challenges for Chinese retail & CFOs leading the way

Welcome to The Week in Digital Transformation, our regular round-up containing everything you need to know about news, research, analysis and ideas on digital transformation from the past week. This week, we’ve got masses of interesting developments, including not one but two major martech alliances by massive firms that are set to advance digital transformation;

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Why we need to stop repeating the “50% by 2020” voice search prediction

It’s one of the most famous predictions about voice search – “By 2020, half of all searches will be conducted via voice.” It appears on everything from presentation slides to thinkpieces: the ultimate justification for prioritising voice search; the ultimate proof that soon, we’ll be living in a much more vocal world. The thing about

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Why ASOS’ Enki has set the bar for retail chatbots

Earlier this summer, ASOS launched a brand new chatbot with the aim of helping fashion lovers discover and shop on social media.  Enki the ‘fashionbot’ is designed to help users ‘discover style in a completely new way’.  After ASOS’ previous chatbot attempt – the rather disappointing ‘Gift Assistant’ last Christmas – my expectations were rather low.  But perhaps

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How the blockchain could save the ad industry

Mary Keane-Dawson believes that something is fundamentally broken about the way we advertise. “We’re living in a world where one or two massive media companies own the identity of the consumer, and they own the means by which the advertiser can have a conversation with them. “Clients are becoming disillusioned with the effectiveness of their

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The week in digital transformation: Volkwagen joins the sharing economy & Coca-Cola transcends reality

Welcome to The Week in Digital Transformation, a regular round-up where we look back on the most interesting ideas, announcements and developments in the realm of digital transformation over the past week. This week’s instalment is packed with big names, as Coca-Cola, Volkswagen and Manchester United are all doubling down on digital transformation in different

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Why marketers should have roots in tech: Sarah Kennedy, CMO of Marketo

What are the background and skills that make a great marketer? As marketing is a field that straddles so many disparate areas – like creativity, strategic thinking, psychology, data – this can be a difficult question to answer, whether you’re a recruiter looking to hire the best talent or a newcomer who wants to break

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How to make content work harder in a multichannel world

In a recent post I explored why content has never had to work harder to reach audiences – how, when, and where they want to experience it. Here I look at how publishers and content owners can get more mileage from their content by using the right architecture and tools to reach more devices. Write

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