Interviews

A Digital Evangelist is about Listening, Learning, Sharing and Storytelling

I spent this week at Dreamforce. Salesforce created this as its huge annual event in San Francisco.  And, as usual, the event featured non-stop activity. Attendees discover so many things to see. They also find so many people to meet. I found it impossible to get to everything and everyone.  But the event offered a

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Benefits of Mixed Reality Offer Opportunity to Enhance Sales Experience

I recently asked a number of CRM industry executives how they thought artificial intelligence could help SMBs with some of the big challenges they face using CRM applications.  This was all inspired by a poll question we posed to the Small Business Trends community, which found the following results: Why Small Businesses Need CRM One

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CEO Dan, Morpheus Network, Simon Cocking

In the latest video CEO Dan, Morpheus Network and Simon discuss Morpheus.Network’s technology and how they optimize supply chains. It is accomplished by the Morpheus.Network SaaS middleware platform, which seamlessly integrates legacy and emerging technologies. Morpheus.Network simultaneously provides supply chain managers with a digital footprint, providing shipment and item visibility for automating safe and secure

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Expired Food, Rogue Selling Coaches Add to Tough Earnings for Amazon

Amazon 2019 Third Quarter Earnings Shock Amazon reported third-quarter profit of $2.1 billion yesterday, or $4.23 a share, on sales of $69.98 billion. Now to me that sounds pretty good compared to sales of $56.58 billion a year ago, but earnings declined from $5.75 a share, the first time Amazon earnings decreased year-over-year since June

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Encouraging Diversity creating a legacy, Neil Hunt

Interesting interview with Neil Hunt, the former Netflix CPO who has launched a major diversity initiative supporting the next generation of tech leadership at Durham University. What is your background briefly? Does it seem like a logical background to what you do now? I studied computer science and electronic engineering, and went on to a

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Leadership Harder to Transform Than Products and Platforms

About a month has passed. And I haven’t gotten on a plane. Or gone to a conference.  But I still got the opportunity to speak with Clate Mask. We discussed the two-year transformation his company InfusionSoft went through to become Keap.  I eagerly anticipated this conversation. After all I have known Clate and followed InfusionSoft for

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The Only Durable Capital We Have Comes from Our Corporate Culture

Last week I attended Zoho’s Developer Conference in their Pleasanton CA office and had a chance to sit down with co-founder and CEO Sridhar Vembu for a wide-ranging conversation. The value of corporate culture was among the topics we discussed.  SBT publisher Anita Campbell and I did an “ask me anything” session with Vembu earlier

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A great place to learn about French Finch, Fin&Tech, Bordeaux, 8th, 9th, October, Simon Cocking

Quick catch up with our Chief Editor, Simon Cocking, who will be speaking in Bordeaux this week at the Fin&Tech event, more information about the event here. 1 min pitch for what you are doing now? Lots of things going on, always good to have a mix of projects happening, and one usually helps to

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