IT Support

Benefits of BYOT – The Growing Trend in Small Businesses Startups

As the digital era flourishes, starting your own business becomes easier every day. Technology and entrepreneurship synergize to bring us new opportunities. As we leverage the benefits of technology, we create new efficiencies and maximize our productivity. What if we can take this a step further? Small business owners, take note, ‘Bring Your Own Technology’ …

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How the Right IT Team Improve And Increases Your Productivity

Business owners across different industries strive to adapt to their competitive environment by specializing and aligning their focus with their mission statement. Each business is well served by leveraging the latest technologies; and for a small business, this might be easier said than done. There are many pieces of the puzzle to managing your own …

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Cybersecurity for Jacksonville Businesses Just a Tech & Business Risk

Technology has done wonders for the advancement of business development. Today, we can practically do anything online from convenient portals such as our laptops, mobile phones, tablets, and desktops. Starting up and running a business is as simple as setting up a network and connecting with your employees digitally. Unfortunately bringing more aspects of our …

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How Effective Is the Customer Satisfaction (CSAT) Metric?

Achieving and maintaining a high level of customer satisfaction is important for a business to gain and maintain a competitive advantage. Your customers’ perceptions of your company or brand affect your reputation and your revenue. Interactions with service desk agents have a direct impact on a number of issues—lifetime customer value, loyalty, profitability and more—and …

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