Media Monitoring

5 Ways Social Listening Can Help You With Better Market Research

Market research is critical for any organization. Whether you’re a new entrant in the market or are an established brand, you need to conduct it regularly in order to understand your potential customers, industry, and more. In simple terms, it is the process of gathering information about consumers: their needs, their likes, dislikes, and preferences. Market

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6 Ways Retail Brands Can Leverage Media Monitoring

The internet and social media has revolutionized the way brands – specifically – retailers, interact with their audience. What was once a monologue finally turned into a conversation between brands and their target audience, which is a massive shift for brands.  Retailers are now able to engage with their customers openly by asking them questions and getting

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7 Reasons Online Reviews are Essential for Your Brand

Having easy access to the web has radically changed the way people shop for almost everything today. From mobile phones to dentist services, it’s rare to blindly make a purchase decision without reading through several online reviews. In 2016, 90% of shoppers read at least one online review before deciding to visiting a business. More importantly,

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The Lethal PR Measurement Trap

Impressions remain one of the most common metrics for PR and marketing. It’s also one of the most controversial. As a PR and marketing metric, impressions represent the number of POTENTIAL viewers. Viewers don’t need to click on a link or otherwise engage with the content. In fact, potential viewers don’t even need to see

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4 Ways Your Competitors Are Already Using Media Monitoring

From exploding Samsung phones to the BitCoin boom, trending topics can tell you the important issues being discussed across the country, and even the world. For businesses, it’s a valuable piece of information. Marketing professionals can learn a lot from media trends, and join the conversation to keep their company relevant. For example, when Facebook

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