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Chatbots Are Crucial for Your Customer Service, Learn Why!

One of the biggest trends in customer service today is the use of chatbots. Because of the development of artificial intelligence (AI) technology, it’s possible to turn over part of your customer service online to chatbots. These bots can interact with your customers. You can even use them on text through an app. Chatbots for Customer Service […]

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Reddit $200 Million Redesign Plan Serves As Reminder for Businesses to Stay Relevant

Reddit reportedly raised $200 million in its latest investment round, bringing its total value to $1.8 billion. Among Other Things, Reddit Raised Funds for a Redesign The highly popular social news and discussion website is planning on using at least some of those funds to complete a redesign, according to Recode. The website appears archaic relative to other frequently accessed

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Twitter Continues to Struggle, But Should Business Users Count It Out?

Twitter failed to add new users in the latest quarter, while the stock seems to be dipping, according to a Bloomberg report published Thursday. Twitter Q2 2017 Results Some users, though, are becoming increasingly dedicated to the the social media platform, as 12 percent more are visiting the site on a daily basis than last

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Following These 4 Tips will Make Leaving the Corporate World for Entrepreneurship Easier

After two decades in the workforce, Ohio businesswoman Deborah Wasylko found herself faced with the prospect of having to move to keep her job while dealing with challenges in her family life. Wasylko concluded that she had a choice: continue her corporate career or become an entrepreneur. “I decided to start a corporate gift company,

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Want to Step Up and Bring In New Revenue? You Need to Read This First

Every business has its ups and downs.  And there are countless ways to economize, strategize and even take out a loan in a pinch.  But you know if you put company expenses on a credit card then you’re simply deferring the pain. Borrowing money because your business isn’t profitable just isn’t workable long-term. You need

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Could McDonald’s Ordering Kiosks Set Trend Small Businesses Will Follow?

The home of the Big Mac is enjoying a comeback of sorts, after many observers started writing off McDonald’s as a dying brand. McDonald’s stock hit an all-time high in 2017 as investors continue to show confidence in CEO Steve Easterbrook, who took over the company in 2015. The company’s stock price jumped 26 percent

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Crack the Code on the Creative Team: Apply These 5 Secret Techniques

In every type of job, there is always room for creativity and innovation. It is not only art or technology that needs to be creative and innovative. Even in accounting there are ways to be more creative. For example; you can make more creative presentations. For this reason, if you want your employees to be more

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