What is a Net Promoter Score (NPS) and why do you need one?

In an ideal world, every company hopes to build legions of loyal, satisfied customers who will not only provide them with repeat business, but enthusiastically promote their company to friends and family. Word of mouth and positive customer recommendations have countless benefits for a business, particularly one in the process of establishing itself. They help […]

What is a Net Promoter Score (NPS) and why do you need one? Read More ยป