Strategy

Even more things that I wish agencies understood about clients – Econsultancy

I recently wrote a blog post that drew upon my eye-opening experience when I went client-side after a long(ish) career in agencies. The post received quite a response, largely positive, and it confirmed for me that many clients feel frustrated that they aren’t being truly understood. So I’ve written another, confident in the knowledge that […]

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A day in the life of… Jonathan Smith, CEO & founder of China marketing specialist Hot Pot China – Econsultancy

Jonathan Smith is CEO and founder at China marketing specialist Hot Pot China. Hot Pot has worked with brands such as Ted Baker and Canada Goose, using their deep understanding of the Chinese market and consumer behaviour, combined with rigorous data-driven measurement and analysis. Let’s hear more from Smith on strategy, planning and digital execution

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The Benefits of Integrating User Experience (UX) With Scrum

Does your firm exceed your customer’s expectations regularly? Is just meeting expectations good enough in your market? Businesses pursuing an improved ability to deliver customer value using Scrum face numerous challenges. Scrum’s focus is on producing a potentially releasable product increment after each Sprint (a Sprint is one time-boxed iteration of one month or less

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