SHOREVIEW, Minn.–(BUSINESS WIRE)–
National insurance company to implement Deluxe eChecks solution for digital payment delivery
Deluxe Corporation announced that it has reached an agreement with The Hanover Insurance Group, Inc. to provide Deluxe eChecks solutions for property and casualty payment disbursement.
This new relationship will allow The Hanover to provide simultaneous digital delivery of payments and related claims information through one platform. By using Deluxe eChecks, The Hanover will now be able to deliver claims settlement and reimbursement checks at the speed of email.
Deluxe Corporation is a trusted, technology-enabled solutions provider to enterprises, small businesses and financial institutions and has been a leading provider of payment solutions for more than 104 years. The Hanover provides exceptional insurance solutions to millions of customers and operates one of the largest property and casualty insurance operations in the United States.
Insurance customers today often receive paper checks and claim information through the mail. Now, with Deluxe eChecks, claimants receive an email with a secure link to access, download and print Deluxe eChecks and related claim information. Claimants can deposit printed eChecks at their financial institutions, just like paper checks. This digital delivery of an eCheck now provides faster payment to a claimant while reducing disbursement costs to The Hanover.
“Today’s claimants expect new digital payment options in the way they receive funds,” stated Stephanie Behnke, vice president of claims strategy at The Hanover. “Deluxe eChecks helps us simplify the claims payment process by creating a true ‘digital experience’ for our claimants, reducing the claims time cycle and improving customer satisfaction.”
“What is key to this partnership is that The Hanover’s claimants won’t have to learn a new payment system or enroll in new software,” explained Malcolm McRoberts, senior vice president of Deluxe Small Business Services. “We are delivering instantly what the claimant already knows well – the check. Only it is delivered through Deluxe eChecks and once it is printed, the claimant deposits it and they are done.”
The Deluxe eChecks solution is integrated with PayPilot Disbursement Hub from Prelude Software, Hanover’s existing comprehensive payment processing platform. Through a relationship forged with Prelude Software, Deluxe offers The Hanover speed to market, and significant savings in not having to install and integrate new payments software.
For more information on Deluxe eChecks, go to www.deluxe.com/echecks.
About Deluxe Corporation
Deluxe is a trusted, tech-enabled solutions provider for enterprises, small businesses and financial institutions, offering a range of solutions to help customers manage and grow their businesses. Approximately 4.8 million small business customers access Deluxe’s wide range of products and services, including incorporation services, logo design, website development and hosting, email marketing, social media, search engine optimization, payroll services along with customized checks and forms. For our approximately 4,600 financial institution customers, Deluxe offers industry-leading programs in data analytics, customer acquisition and treasury management solutions, including fraud prevention and profitability as well as checks. Deluxe is also a leading provider of checks and accessories sold directly to consumers. For more information, visit us at www.deluxe.com, www.facebook.com/deluxecorp or www.twitter.com/deluxecorp.