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Command Center (OTCMKTS:CCNI) and TTEC (NASDAQ:TTEC) are both business services companies, but which is the better business? We will contrast the two businesses based on the strength of their risk, valuation, dividends, institutional ownership, analyst recommendations, earnings and profitability.

Analyst Recommendations

This is a breakdown of recent ratings and target prices for Command Center and TTEC, as provided by MarketBeat.

Sell RatingsHold RatingsBuy RatingsStrong Buy RatingsRating Score
Command CenterN/A
TTECN/A

Dividends

TTEC pays an annual dividend of $0.56 per share and has a dividend yield of 2.1%. Command Center does not pay a dividend. TTEC pays out 31.1% of its earnings in the form of a dividend. TTEC has increased its dividend for 2 consecutive years.

Valuation & Earnings

This table compares Command Center and TTEC’s top-line revenue, earnings per share (EPS) and valuation.

Gross RevenuePrice/Sales RatioNet IncomeEarnings Per SharePrice/Earnings Ratio
Command CenterN/AN/AN/AN/AN/A
TTEC$1.48 billion0.82$7.25 million$1.8014.57

TTEC has higher revenue and earnings than Command Center.

Profitability

This table compares Command Center and TTEC’s net margins, return on equity and return on assets.

Net MarginsReturn on EquityReturn on Assets
Command CenterN/AN/AN/A
TTEC-1.71%20.76%6.86%

Insider and Institutional Ownership

25.2% of TTEC shares are owned by institutional investors. 8.8% of Command Center shares are owned by insiders. Comparatively, 69.6% of TTEC shares are owned by insiders. Strong institutional ownership is an indication that large money managers, endowments and hedge funds believe a stock will outperform the market over the long term.

Summary

TTEC beats Command Center on 7 of the 9 factors compared between the two stocks.

Command Center Company Profile

Command Center, Inc., a staffing company, operates primarily in the manual on-demand labor segment of the staffing industry. It provides services primarily in the areas of light industrial, auto and transportation, and event services. The company serves small to mid-sized businesses in the retail, construction, warehousing, industrial/manufacturing, transportation, and hospitality industries. As of March 28, 2018, it owned and operated 67 branches in 23 states. The company was formerly known as Command Staffing, LLC and changed its name to Command Center, Inc. in November 2005. Command Center, Inc. was founded in 2002 and is headquartered in Lakewood, Colorado.

TTEC Company Profile

TTEC Holdings, Inc. designs, builds, and operates omni-channel customer experiences. It operates through four segments: Customer Management Services (CMS), Customer Growth Services (CGS), Customer Technology Services (CTS), and Customer Strategy Services (CSS). The CMS segment offers customer experience delivery solutions, which integrate technology with customer experience professionals to optimize the customer experience across various channels and stages of the customer lifecycle from an onshore, offshore, or work-from-home environments. The CGS segment provides technology-enabled sales and marketing solutions, including sales advisory, search engine optimization, digital demand generation, and lead qualification, as well as acquisition sales, growth, and retention services. The CTS segment offers system design consulting, customer experience technology product, and implementation and integration consulting services, as well as manages clients’ cloud and on-premise solutions. The CSS segment provides professional services in customer experience strategy and operations, insights, system and operational process optimization, and culture development and knowledge management. TTEC Holdings, Inc. also offers digital trust and safety, and health services. The company serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, retail, technology, transportation, and travel industries. It has operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, China, Costa Rica, Germany, Hong Kong, India, Ireland, Lebanon, Macedonia, Mexico, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, Turkey, the United Arab Emirates, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.

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