Align

4 Best Practices to Align Customer Success and Product Teams

Customer success leaders help drive an overarching strategy to ensure that customer success is a core pillar across the entire organization. When an organization is fully aligned around the success of current (and future) customers, it becomes easier to sign, work with, and grow these customer accounts. It’s also important that organizations put customers first

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Align Your Content Marketing with the Buyer’s Journey

Creating Content for the Top of the Funnel The top of the funnel is the very beginning of the process when a customer is just realizing they have a problem that needs solving and begins to look for solutions. This is also known as the “discovery” or “awareness” phase. For example, let’s say that a

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4 Ways a Knowledge Management System Helps Align Your Strategy

What is essential for running a business effectively? Is it the happiness of employees, its processes, proper investment, marketing, sales, or the profit generated? If we look from a bird’s eye view, each of these creates a chain reaction and carry equal weight. For all businesses, profit and revenue are key targets. But what are the essentials

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Align with Amazon’s strategy for marketplace success

Sometimes it seems that Amazon doesn’t support sellers in its marketplace. Seemingly nonstop restrictions on what can be sold in each category make it difficult for some sellers to list products. Violations and suspensions for minor infractions make sellers believe that Amazon is putting up barriers to success. Actually, Amazon does want you to succeed.

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Market to Target: How to Align Your Marketing Strategy to Your Demographic

Man, there’s some crazy marketing on the Internet. Twitter accounts that act the way I do online after hours and Instagram accounts that are 100% memes—it’s enough to make your head spin! But what if I told you there was a method to all this madness? After Wendy’s sassy Twitter persona challenged a teenager from Reno,

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How to align your content strategy with your sales funnel

Nine times out of ten, a person will journey down a sales funnel prior to becoming a customer. Whereas in the past you could count on single touchpoint, bottom of the funnel marketing strategies, it’s now increasingly necessary to push consumers down the buying funnel by creating omni-channel strategies. Mapping content to buying stages can

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