FTC smacks down anti-review ‘non-disparagement clauses’ in form contracts
There are numerous studies circulating that show how important reviews are to consumer purchase decision-making. To protect the integrity of online reviews Congress passed The Consumer Review Fairness Act (CRFA) in 2016. This was largely modeled on an earlier California law. CRFA makes non-disparagement clauses illegal. The intention of CRFA was to “prohibit the use […]
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