Bias

Boston bans facial recognition due to concern about racial bias

Boston bans facial recognition due to concern about racial bias

The Boston City Council today voted unanimously to ban facial recognition, making Boston the largest city in the country to ban the technology since San Francisco passed the first citywide ban in May 2019. Nearby Somerville, Massachusetts passed a facial recognition ban roughly a year ago as well. The vote in Boston comes the same […]

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How to Identify and Avoid Survey Response Bias [Infographic]

How to Identify and Avoid Survey Response Bias [Infographic]

Marketers often use surveys to gain an understanding of how their customers think and feel about products and services. However, if a survey is not structured and written correctly, it may lead to misleading or incorrect results. A poorly crafted survey is vulnerable to response bias, which causes participants to answer questions inaccurately. As a

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Decision Making During The COVID-19 Crisis Requires A Bias Toward People, Not Profit

Decision Making During The COVID-19 Crisis Requires A Bias Toward People, Not Profit

The adage says that character is what you do when no one’s watching. But as the internet’s gargantuan reach brings radical transparency to the critical eyes of values-based empowered customers, what you do when everyone is watching is even more important. And during a crisis like COVID-19, vigilance is at its peak. In addition to

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Centricity Analytics’ Audrey Messer on dealing with bias

Centricity Analytics’ Audrey Messer on dealing with bias

Reading time: 5 mins Audrey Messer, founder and chief analytics officer of Centricity Analytics Audrey Messer, founder and chief analytics officer of Centricity Analytics, explains how bias can be tackled. She also explains how organisations can implement analytics. Bias exists and needs to be addressed. Many practitioners in the field do not necessarily acknowledge that.

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