Bot

What Is a Bing Business Bot and How Does Your Small Business Get One?

Small businesses rely on each employee to wear several hats, but being a jack-of-all-trades also takes time away from employees to do their job and do it well. Small business owners need as much help as possible, whether that is freeing up the hostess to get away from the phones and greet customers or focusing …

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Facebook Announces New Messenger Tools, Bot Options in Messenger Platform 2.1

It’s hard to say whether Facebook’s Messenger bots will ever make the platform the all-in-one tool of Facebook’s dreams. But they’re certainly not giving up on it, and the potential still looms large. Their latest bot development is the release of Messenger Platform 2.1, which includes a range of new tools designed to help enhance …

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Presentamos el Creador del bot de Sprout para flujos de trabajo conversacionales automatizados

El año pasado, se utilizaron aproximadamente 34 000 chatbots en funciones empresariales, la mayoría como respuesta a la creciente necesidad de asistencia automatizada en la atención al cliente. En noviembre pasado, en coordinación con Sprout Social, Evernote implementó un chatbot de Twitter en su estrategia de redes sociales relacionada con la atención al cliente e …

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Introdução ao Bot Builder do Sprout para fluxos de trabalho de conversação automatizados

No ano passado aproximadamente 34.000 chatbots assumiram funções comerciais em resposta a uma necessidade crescente de assistência automática no atendimento ao cliente. E, em novembro passado, juntamente com o Sprout Social, o Evernote acrescentou um chatbot para Twitter à sua estratégia de atendimento ao cliente em redes sociais e aumentou o número de clientes auxiliados por …

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Introducing Automated Conversational Workflows with Sprout’s Bot Builder

Last year roughly 34,000 chatbots took on business functions–mostly in response to a growing need for automated assistance in customer care. And last November, in coordination with Sprout Social, Evernote implemented a Twitter chatbot into their social customer care strategy and increased the number of customers helped via Direct Messages each month by 80%. As …

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JavaScript & SEO: Making Your Bot Experience As Good As Your User Experience

Posted by alexis-sanders Understanding JavaScript and its potential impact on search performance is a core skillset of the modern SEO professional. If search engines can’t crawl a site or can’t parse and understand the content, nothing is going to get indexed and the site is not going to rank. The most important questions for an …

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