CallJoy

CallJoy Announces Customizable AI Features for Small Businesses

Now small business owners can tweak a virtual agent’s voice and choose what it says to customers who call. Cloud based CallJoy recently announced a CallJoy phone agent update that promises more scalability and automation to make these upgrades possible. Small Business Trends contacted Bob Summers, CallJoy’s general manager, to learn more. “CallJoy is an …

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CallJoy, Google's virtual phone agent for SMBs, gets an upgrade

CallJoy, Google’s virtual phone agent for SMBs, gets an upgrade

Six months ago, Google’s Area 120 group launched CallJoy, a “virtual phone agent” for small businesses (SMBs) built on the same technology that’s behind Duplex and the Google Assistant. Now, based on customer feedback, it’s offering an upgraded version with new capabilities and customization options. New customization options. SMBs can provision the agent to handle …

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