At NextCon17, Carol Roth Suggests Ways to Create Customer Loyalty 3.0

There’s no question small businesses today have to fight harder to maintain customer loyalty. At the NextCon17 conference organized by cloud communications company Nextiva in Scottsdale, Arizona Oct. 23 -25, 2017, customer experience was certainly center stage. But when it comes to customer loyalty specifically, business advisor, media personality and entrepreneur Carol Roth said in her presentation, …

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