What’s a ‘chatbot’ and why will it matter in 2019? Cathy Ackermann explains

Cathy Ackermann, Special to the Knoxville News Sentinel Published 11:29 a.m. ET Dec. 18, 2018 Cathy Ackermann(Photo: AMY SMOTHERMAN BURGESS) As this year draws to a close, we’re reminded not only of memorable moments, but also of the warp-speed world in which we live.  Adaptability and an adventurous spirit are certainly critical skills in terms …

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