Center

5 steps to creating a responsible AI Center of Excellence

5 steps to creating a responsible AI Center of Excellence

Join Transform 2021 for the most important themes in enterprise AI & Data. Learn more. To practice trustworthy or responsible AI (AI that is truly fair, explainable, accountable, and robust), a number of organizations are creating in-house centers of excellence. These are groups of trustworthy AI stewards from across the business that can understand, anticipate, …

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Hello Alice Launches Business for All and COVID-19 Resource Center

In March 2020, Hello Alice, launched its Business for All movement.  The site provides step-by-step guides. You also find expert resources and collaborative communities of fellow entrepreneurs. And all on its small business accelerator platform. In the wake of the coronavirus (COVD-19) pandemic, Hello Alice has subsequently launched a resource platform designed to help businesses …

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Choose The Right Global Omnichannel Contact Center Outsourcer

Choose The Right Global Omnichannel Contact Center Outsourcer

Contact center outsourcing is dead! Long live contact center outsourcing! A combination of brands’ moves towards true customer obsession and the advent of conversational AI and other automation such as robotic process automation (RPA) form an existential threat to the traditional business models for contact center outsourcers. Cheap labor and hyper-efficient processes don’t always lead …

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Social shorts: TikTok’s new ‘Transparency Center,’ VSCO rolls out new video tool, YouTube allows certain coronavirus ads

Social shorts: TikTok’s new ‘Transparency Center,’ VSCO rolls out new video tool, YouTube allows certain coronavirus ads – Marketing Land Your privacy means the world to us. We share your personal information only when you give us explicit permission to do so, and confirm we have your permission each time. Learn more by …

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Proud to be an Amazonian Working in the Fulfillment Center

One of the most interesting things I’ve read this year came from customer service and customer experience pioneer Frank Eliason.  If you’ve heard that name before you probably know it for being one of the first customer service leaders to integrate social media in with traditional support processes during his time at Comcast.  For example, …

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How to use Google's new price competitiveness report in Merchant Center

How to use Google’s new price competitiveness report in Merchant Center

The price competitiveness report began rolling out in Google Merchant Center (GMC) for eligible sellers last week. This new report can show you how your prices compare to other merchants selling and promoting the same products in Google Shopping campaigns. How to get started. The report, in beta, is located under the Growth section in …

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Supercar Capsule – Gives Your Expensive Toys Center Stage

Developed by a team of architects and designers for a taste of bespoke luxury, which includes supercars. Their passion for spectacular supercars has led them to create a distinct spatial design that enhances the car’s features. After all, your luxury car should get just as much attention as your home and its design. The Supercar …

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