Centers

YM Careers Launches Best-in-Class Job Search Experience for Association Career Centers, Capping off Record Year of New Customers

ST. PETERSBURG, Fla., Nov. 8, 2019 /PRNewswire/ — Community Brands, the leading provider of business management, commerce and payment solutions for member-based organizations, announced today a new, innovative job search interface  for the nearly 3,000 customized niche job boards powered by its YM Careers solution. The introduction of “Pane View” job search within the YM Careers …

YM Careers Launches Best-in-Class Job Search Experience for Association Career Centers, Capping off Record Year of New Customers Read More »

Rehab Centers are Now Also Working on SEO for Addiction Treatment Rehabs to Grow

SEO is one of the strongest and most efficient ways for rehabs to rank their websites. It is helping many addiction treatment rehabs to get traffic to their websites. It is also helping people to get many leads for patient recovery. Organic Search Engine Optimization is helping rehabs more after adjusting code, content and linking …

Rehab Centers are Now Also Working on SEO for Addiction Treatment Rehabs to Grow Read More »

70% of Businesses Contact Centers Moving to the Cloud

A report by NICE inContact says 70% of businesses have their entire contact center technology in the cloud or are planning to partially move next year. The Customer Experience (CX) Transformation Benchmark study shows businesses are benefiting from having their contact center in the cloud. They are experiencing customer satisfaction (CSAT) that is 18% higher …

70% of Businesses Contact Centers Moving to the Cloud Read More »

Tech Trends for Mid-Sized Call Centers

As the pace of digitalization increases, businesses must focus on following the latest tech trends in order to stay successful and gain an edge over the competition. According to Forrester, approximately 60 percent of executives feel that they are lagging behind digital transformation initiatives. In addition, 20 percent of CEOs will fail to follow trends …

Tech Trends for Mid-Sized Call Centers Read More »