Weapons detection technology that uses machine learning is set to be tested at the Metro Toronto Convention Centre (MTCC) later this year. The technology, which is called Hexwave, was developed by the MIT Lincoln Library and exclusively licensed to Vancouver-based Liberty Defense. It uses 3D imaging and AI to assess and detect threats as groups […]
Emerald Contact Centre, the customer care and sales support provider for a range of global financial, health and travel publications, today announced 200 additional jobs to be filled over three years. The announcement was made at the opening event for their new offices located in Confederation House in Waterford Business Park, Co Waterford. The Emerald
Emerald Contact Centre creates 200 new jobs for Waterford Read More »
Drone Delivery Canada (DDC) has opened a new commercial operations centre in Vaughan, Ontario. According to the company, the “first of its kind globally” location spans 16,000 square feet and is capable of managing 1,500 drones. With the facility, DDC aims to charge customers a licensing fee of $10,000 per drone, per route, per month.
Drone Delivery Canada opens ‘first of its kind’ operations centre in Ontario Read More »
“Crystal Shine Auto Centre Ceramic Paint Protection and Alloy Wheel Repair” In the wake of most recent events in UAE, Crystal Shine Auto Centre has acquired prestige Auto detailing for 1.4 million AED. Crystal Shine Auto Centre is among top car service provider in the region and operating with a team off highly qualified professionals
New Delhi: The Cyber Crime Unit of Special Cell has busted a cheating racket running in the garb of a call centre and arrested 14 racketeers including the mastermind. Police said that the accused persons have cheated hundreds of people all over US and Canada by tele-calling on the pretext of providing tech support. As
14 call centre staffers held for cheating over 100 people Read More »
Tomie Seo, a visual artist from Japan, is presenting a pop-up art show and reception at the Caetani Cultural Centre’s Studio Gallery. As part of her exhibition, she’s inviting people to come and take part in her free Community Utopian Drawing Project, which is an invitation to enjoy drawing and using art as a communication
Japanese artist-in-residence at Vernon’s Caetani Centre – Vernon Morning Star Read More »
AHMEDABAD: You want a credit card or pay wallet issue sorted out urgently and a quick internet search throws up call centre numbers. But do you know if they are really that of the bank or the pay wallet company? Sending alarm bells ringing, the city cyber cell has unearthed a cyber fraud with potential
call centre: ‘Call centre help’ is new e-trap: Police | Ahmedabad News Read More »
Email is facing some challenges. Not only have subscriber bases taken a knock with the arrival of GDPR, cutting up to 50% of the contact list for some brands, but the annual volume of email is expected to rise from 269 billion to 333 billion by 2022. Put simply, those that remain on the subscriber list
A Journey From the Centre of the Inbox; Marketers Must Begin Crossing the Channels Read More »
Aberdeen Centre is a shopping mall in Richmond, British Columbia. It is the first truly Asian style mall in North America. It’s a cool place to visit if you can find parking. Also, the bubble tea at the food court leaves a lot to be desired. Click Here To Download John Chow’s New eBook, The
Why social media is a must-use tool in conjunction with your call centre’s customer service efforts In the past, social media was a separate customer service tool and even an entirely separate department to the call centre. They were seen as two different entities with two different goals; social media used to create brand awareness
Using social media within your call centre is a must Read More »
