communities

Facebook’s ‘Community Boost’ will Teach Digital Literacy to Smaller Communities

Facebook’s looking to help communities as part of its mission to ‘bring the world closer together’. So how can Facebook facilitate more connectedness and inclusion, and unite community groups? By teaching them Facebook and associated digital skills. It may seem like a bit of a stretch – particularly given the way that Facebook has, reportedly,

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9 Blogging Communities You Can Join To Attract More Traffic To Your Blog

Blogging is essentially building relationships between you and your readers. That’s why it is essential for any blogger to continuously find ways to increase blog traffic and attract a wider audience. You have to have a substantial number of regular visitors or subscribers to your blog in order for the knowledge you share to gain

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Online Business Communities and Feedback Resources for Entrepreneurs

Credit: RawPixel.com / Shutterstock When you are starting a business, creating relationships and receiving expert advice is key. Many organizations, such as the Small Giants Community and Vistage, provide entrepreneurs with these networking and mentorship opportunities. But the cost can be steep – sometimes thousands of dollars every year. If you need business

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#SproutChat Recap: Managing Online Communities

Building, engaging and growing an online community helps businesses in the long run. Forming communities of your brand’s most tuned in and engaged fans are what ultimately help to inform products and procedures. This week at #SproutChat we chatted with Sprout All Star, Meagan DeMenna, Community Manager of ClearVoice, about best practices for managing your online

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CMOCouncilSAPHybris Most Least Important Attributes Great Customer Experience Jul2017

Rapid customer service is more important than content and social communities

Chart of the day: A recent study has shown that customers want better customer service from your brand. It’s no surprise that a good customer support service is topping the list of what customers want most from a brand. Having a good communication with your customers is vital in conversion and retention. How else is a

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