Community

Google buys expert community and ‘answer engine’ Superpod for $60 million

Google has acquired another “answer engine.” The company has paid roughly $60 million for Superpod, predominantly for the team according to published reports. Superpod matched audience questions and expert answers across a broad range of topics. Founders to work on ‘larger project’ at Google. A statement acknowledging the acquisition on the Superpod site said, “We are […]

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Google is Shutting Down its Small Business Community Message Board

Google’s “Small Business Community” message board is shutting down, according to an announcement published on January 2nd. The Small Business Community is officially shutting down on January 16th. The announcement states: “Thank you for being a member of the Small Business Community from Google. We’ve enjoyed being on this journey with you and appreciate all

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2018, celebrating our global Webmaster community

2018 has been a very important year for our webmaster support community. What has happened? There’s been a program rebranding, a global summit, and loads of community hangouts. In October, the former Top Contributors became Gold Product Experts, and the Rising Stars, Silver Product Experts. This rebranding happened throughout all of the product forums and

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Let’s find a deal: Krazy Coupon Lady saves shoppers money, gives back to community

Joanie Demer still remembers the cashier at the Albertsons on Cherry Lane who assisted during her first foray into couponing. His name was Alex, and he helped Demer and her soon-to-be business partner, Heather Wheeler, sort through the logistics of the deals they were utilizing. One was a General Mills promotion, and Demer recalls a

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LiveChat’s New Community Platform Helps Your Business Offer Better Customer Service

LiveChat has launched a Community to connect customers with other users, experts, and developers. The goal is to provide a platform in which customers can find answers and tips by facilitating the exchange of information about LiveChat products. The company has created the LiveChat Community not only as a resource customers can access anytime, but

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Xiaohongshu: How a Chinese ecommerce app built a thriving community around UGC

Social commerce: in the western world, no company has really managed to make it work. The idea of fusing social media with ecommerce was all the rage between 2012 and 2016, when it reached peak hype with 52% of marketers predicting that it would be one of the biggest trends of the year. This promise

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SAP Concur Builds Community for Small Businesses to learn

SAP is a well-known software organization known to corporate clients and IT specialists in the C-suite. Now, a new community is being built that leverages the company’s considerable resources to help small businesses take advantage of what SAP has to offer. Small Business Trends spoke with Christal Bemont, senior vice president and general manager of

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264: How One Blogger Builds Engagement and Makes a Difference with Online Community Events

Darren: Hey, there! Welcome to episode 264 of the ProBlogger Podcast. My name is Darren Rowse. I’m the blogger behind problogger.com which is all about helping you start a great blog that’s going to change the world in some way, that’s going to make the lives of your readers better, but also be profitable for

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