Home / Basics / How to Add a Contact Form to WordPress (YouTube Video) By WinningWP Editorial October 25, 2017 Almost all websites need a contact page. It needn’t be too complicated, but it must, at the very least, include a contact form (preferably one that both looks great and works seamlessly). The problem is, […]
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ElasticComputeFarm / Pixabay In procuring an outsourced contact center partner, you’ve gone through the RFP process, you’ve made the site visit, you’ve narrowed down your decision, and, finally, you’ve signed the contract to make your choice official. The job of procurement might be done, but everything else is just getting started. Unless you want to
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News Feed Item Deploying Robotic Process Automation in Contact Centers Improves Customer Engagement and Business Workflows By PR Newswire Article Rating: September 27, 2017 09:15 AM EDT Frost & Sullivan whitepaper reveals how utilizing robotic process automation can boost business efficiencies and positive ROI without added costs SANTA CLARA, California, Sept. 27, 2017
Do You Allow Visitors To Contact You? Help—I want to talk to someone at your company. Before you laugh, ask your mother to contact someone at your firm (without using her speed dial to your direct line). This isn’t a marketing joke with a great punch line about your mother. (I respect mothers, mine included!)
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If you live in the world of marketing, you’ve likely wanted to find someone’s contact information but had no idea where to start looking. Whether you’re trying to cold-call a lead, pitch an investor, email a press release to an editor, or strike up a conversation with a potential employer, there are plenty of reasons
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Editor’s note: Inc.com columnist Alison Green answers questions about workplace and management issues — everything from how to deal with a micromanaging boss to how to talk to someone on your team about body odor. Here’s a roundup of answers to five questions from readers. 1. My contact wants to charge me for a networking
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Gail Goodman was the president and CEO of Constant Contact for nearly 17 years before stepping down after the company became a unicorn, selling for $1.1 billion last year. She helped grow Constant Contact, which provides email marketing software to small businesses and nonprofits, from a pre-revenue startup without a product to a publicly traded
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As Twitter continues to make enhancements that facilitate more open dialogue in the Direct Message channel, we find that consumers are requiring more direct and real-time tools to talk to brands and businesses. It’s clear: the next wave of customer service is here and models an in-the-moment, back and forth exchange–similar to the one you
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Looking for an outsourced contact center partner is one of the most complex undertakings for any strategic sourcing professional. It requires a thorough understanding of the contact center world as well as the inner workings of your organization’s processes, business objectives, and brand promises. Finding the right contact center for you is going to take
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