Conversations

Have Sales Conversations that are ‘Authentic at Scale’

Yesware Founder Matthew Bellows says that it’s important that the relationship between the salesperson and the prospect is authentic, genuine, and honest. That’s why Bellows advocates a sales prospecting concept he calls ‘Authentic at Scale’ which uses Yesware technology to have genuine authentic communications with customers and prospects. Matthew Bellows, Founder & Chairman Of The […]

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When Looking Outward With Your Content Marketing, Don’t Forget Conversations With Customers Are Two-Way

Clker-Free-Vector-Images / Pixabay Most marketers use email and web content to educate customers — but far fewer turn those communications into conversations. This blog uses research by the CMI to illustrate the value of keeping the talk two-way. Let’s keep the discussion going A huge proportion of content marketers — nearly nine out of ten

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Nimble Email Tracking Tab for iOS Lets Small Business Owners Follow Conversations on the Go

When you are out in the field, you still need access to the tools for running your business. Nimble has launched its Email Tracking tab so you can track and follow the conversations you are having with your team, customers and prospects no matter where you are. The Email Tracking tab on Nimble Mobile CRM

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5 Tips for Having Highly Impactful Customer Conversations

422737 / Pixabay In a world with an increasing amount of priority being placed on the customer, making the most out of every single interaction matters. Businesses never truly know what conversation will spark an expansion opportunity or referral dialogue, so nailing your customer communication on a frequent basis can separate the “good” from the

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HubSpot Conversations Delivers a Unified Inbox for Small Businesses

HubSpot (NYSE: HUBS) has announced the launch of Conversations, a new collaboration tool that’s part of the inbound marketing and sales platform’s CRM. Hubspot Conversations This easy-to-use feature provides business users with unlimited chats and chatbot functionality, allowing teams to manage chat and email conversations from one convenient place. The Conversations tool also allows for sophisticated

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Shopify’s ‘Ping’ App Streamlines Customer Conversations for Merchants

As an entrepreneur, time is your most valuable resource, especially when you’re in a highly competitive market. Shopify is now helping businesses maximize their time with a new app that manages customer conversations across multiple messaging platforms. The company recently rolled out ‘Ping,’ for iOS devices. The standalone app can streamline customer interactions from SMS, Facebook Messenger, or

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