Dialpad

Dialpad announces AI-driven solution for call analytics

Voice intelligence software platform Dialpad announced the launch of its new, AI-based product for measuring outbound sales calls. The platform, called Dialpad Sell, uses Dialpad’s Voice Intelligence (Vi™) to transcribe calls, analyze conversations and measures customer sentiment. Dialpad Sell has CRM-agnostic integration capabilities that will allow digital marketers to analyze call outcomes holistically (and individually) […]

Dialpad announces AI-driven solution for call analytics Read More »

New Dialpad Free Claims to Kill the Desk Phone But May Kill Your Business Phone Bill Too

Do you have a small business with five employees or less? Well, if you do, Dialpad has released a new service called Dialpad Free which will get rid of your phone bill. The company’s slogan says “Kill the Desk Phone,” but with this new service, it is striving to do the same with the phone