Discontent

‘Divinely Discontent’ Customers, and What Feedback Means for Our Team

customer experience / By

geralt / Pixabay In departure from our usual stories about Instagram and social media marketing, I thought I’d write a bit about how we seek and evaluate feedback – a bit of a ‘behind the scenes’ kind of post. How we collect feedback We have a lot of different channels that customers use to give …

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Publishers Express Discontent Over Google’s GDPR Plan

DatabaseProNews, DevNews, gdpr, Google Advertising, ITManagementNews, ITProNews, publisher discontent, SEO BLOG / By

A group of international publishers is dissatisfied over Google’s compliance strategy for the General Data Protection Regulation (GDPR) privacy rules. Set to take effect on May 25, the rules require companies to gain explicit consent for personal data collection and use for ad targeting. Publishers tell Google: We’re not your consent lackies https://t.co/FXjyVqJ4zr — The …

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