In challenging times, the role of customer experience and insight becomes more important than ever. Businesses need to understand the needs of both customers and employees in order to react effectively. Trust is as the heart of the customer relationship and CX and insight teams must build that trust. Download […]
CX and Insight in Challenging Times: Key Questions Explored Read More »
Hey managers, can we talk candidly for a minute about our teams? I’m a manger too and I’m concerned. This pandemic, the stay-at-home orders, and social distancing … It can be maddening. We’re social creatures. We’re all doing our best, but this is hard and I think our teams are suffering. Yes, many members
Confirmit Studio makes the complex simple, helping you to deliver personalized end user experiences across data analysis, exploration and taking action. Using Confirmit Studio you can easily add your preferred widgets onto a canvas to build out reports and dashboards tailored to the unique needs of your company’s users. The pages you
Confirmit Horizons™ is our award-winning software for Voice of the Customer, Voice of the Employee, and Market Research programs. It provides you with richer insights, so you can make smarter decisions and react faster to business needs. We are constantly working to increase the breadth and depth of Confirmit Horizons and we provide three
Release Delivery Modes: Which One is Right For Your Business? Read More »
Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With more than $35 billion in sales, the company is a global business that produces some of the world’s best – loved brands. Mars Associates proudly take care of half
Mars, Inc: Growing and Training Future Sales Leaders Read More »
Register to the webinar for your region Companies are starting to own their employee experience (EX) like never before. Finally, organizations are realizing that creating a great EX is the best strategy for driving a great customer experience (CX) and improving organizational performance. When EX and Employee
Confirmit helps businesses listen to employees, analyze data, and take action on the feedback. Our platform empowers companies to translate valuable data into insights that can be used to enhance the employee experience, which in turn impacts employee engagement, improves customer experience and ultimately drives business growth. Our
Confirmit for Voice of the Employee | Employee Engagement Read More »
Engage build engagement strategies that support an organizational culture in which everybody plays their part. They use smart research and analytics to guide decision-making and measure ROI. And they align process and technology to meet organizations’ wider goals. In this short video, Mike Frantl of Engage talks about the some of
Confirmit EX Expert Series: Mike Frantl – Engage Read More »
Engage build engagement strategies that support an organizational culture in which everybody plays their part. They use smart research and analytics to guide decision-making and measure ROI. And they align process and technology to meet organizations’ wider goals. In this employee experience video, Nick Thompson from Engage provides advice for HR
Confirmit EX Expert Series: Nick Thompson – Engage Read More »
