Recently, I had a remarkable and inspiring customer experience with Maui Jim. So much so, that I will never buy any other brand of sunglasses ever again. As a long time CX professional (CCXP and CXPA), it’s not easy to WOW me. Here are the elements that made Maui Jim stand out: Have a great […]
Awe-inspiring customer experience starts, and ends, without ‘gotchas’ Read More »
Sky TV is never going to be cheap but there is a way to dramatically cut the cost of your monthly bill. The satellite TV firm has some very decent discounts available which include the lowest ever price for TV, broadband and phone. That discount means you can currently get the Watch, Stream and Save
Sky TV dropped to ’lowest ever’ price but this dramatic discount ends tomorrow Read More »
SEOUL (Reuters) – Samsung Electronics Co Ltd (005930.KS) has ended mobile telephone production in China, it said on Wednesday, hurt by intensifying competition from domestic rivals in the world’s biggest smartphone market. The shutdown of Samsung’s last China phone factory comes after it cut production at the plant in the southern city of Huizhou in
The Internet Service Provider (ISP) has comfortably the fastest fibre broadband speeds in the UK, with the entry-level 108Mbps bundle easily beating the speeds you’ll find from rivals like BT (67Mbps), TalkTalk (67Mbps), and Sky (63Mbps). If you’re constantly binging box sets on Netflix, watching on-demand content on Sky Q, or streaming music, downloading PS4
Quick! This stunning Virgin Media broadband deal ends tonight Read More »
Alex Stamos / @alexstamos: [Thread] Apple’s response to Project Zero downplays exploits against an oppressed minority, discounts the risk of other targets, and ends in unseemly marketese — Apple’s response to the worst known iOS attack in history should be graded somewhere between “disappointing” and “disgusting”. First off, disputing Google’s correct use of “indiscriminate” when
Amazon delivery drivers were surprised to learn earlier this year that the e-commerce giant would at times dip into their tips to cover their promised wages. That’s about to change, according to an email the company sent drivers on Wednesday. Amazon will start to give a full breakdown of how much Flex drivers, who deliver
Amazon ends use of tips to meet drivers’ wage guarantees Read More »
Sky customers have a very limited time to get a deal on TV and broadband. The firm has been offering a number of cost-cutting options on its plans for a number of weeks but one of these savings is about to end. Sky’s TV and Superfast Broadband bundle is currently available for just £39 per
Sky TV deal ends today as customers braced for the most vital upgrade in years Read More »
“Every company is going through a massive digital customer transformation,” says Salesforce CEO Marc Benioff. “When you see this transformation happening it’s just incredible to watch. I mean this is as big as Y2K was for the tech industry. Every company is going through it. Every one of these major transformations is exactly that, it
Every Digital Transformation Begins and Ends With the Customer, Says Salesforce CEO Read More »
While people and businesses are always trying to take advantage of Wikipedia’s open-to-all approach to information, not many openly brag about it. But that’s exactly what The North Face and Brazilian agency Leo Burnett Tailor Made did this week in announcing a campaign called “Top of Images,” which aimed to put branded North Face photography
