Experience

Lockdown forced sports to go virtual. The experience will change them forever.

Lockdown forced sports to go virtual. The experience will change them forever.

The roar inside a packed stadium is felt more than heard, a kind of whole-body buzz. As the announcer on the PA brings the crowd to a crescendo, techno music pumping and lights strafing our heads, distant figures file onto the stage, sit in front of keyboards and PC screens, and fit helicopter-grade headphones over …

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Introducing drag and drop email content and a new campaign editing experience | Vero

Introducing drag and drop email content and a new campaign editing experience | Vero

It’s an exciting day! We’re pleased to announce our first major release of the Drag and Drop editor. It’s a feature that we believe will transform the way you design, build, and edit responsive email templates. At Vero, we strive to help you send engaging, personalized content at scale. A core part of that is …

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Google is Currently Experience Indexing Problems

Google is Currently Experience Indexing Problems

Google confirms it is currently experiencing issues with its search results index. Google published a PSA advising site owners that it is currently experiencing indexing issues which may cause stale search results. We’re currently experiencing indexing issues that may cause stale search results in some cases. We’ll update this thread when we can provide more …

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Google to Use Page Experience as a Ranking Factor & This Week’s Digital Marketing News [PODCAST]

Google to Use Page Experience as a Ranking Factor & This Week’s Digital Marketing News [PODCAST]

The Marketing O’Clock team discusses Google’s announcement that user experience will be a ranking factor, the launch of Google Discovery ads, and more Jess Budde, Greg Finn, and Christine “Shep” Zirnheld talk about the digital marketing news of the week, plus, deadbeat bird dads, dangerous methods for opening beer bottles, and complimentary shortbread cookies. Here …

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Digital Strategies that Enhance the Remote Patient Experience

Digital Strategies that Enhance the Remote Patient Experience

These days, providing remote healthcare is crucial to the safety of patients and health professionals alike. Even before COVID-19, technology had started to change the way patients were able to schedule appointments, order refills and engage with doctors. Today, many healthcare services have fast-tracked their adoption of technologies that enable them to provide remote patient …

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Continuous Listening in The Modern World of Employee Experience (EX)

Continuous Listening in The Modern World of Employee Experience (EX)

Register to the webinar for your region Employee feedback and workforce insight strategies and trends have been undergoing a massive transformation in recent years. HR and People Analytics teams within organizations are doing more to take control of their own feedback strategies, and importantly, the methods and techniques being implemented are evolving …

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Many covid-19 survivors will be left traumatized by their ICU experience

Many covid-19 survivors will be left traumatized by their ICU experience

For those who make it out the other side, their stay in intensive care is likely to be one of the most traumatic things they will ever experience. Being able to breathe is something we take for granted. But patients who have such difficulty breathing that they need to be intubated (which involves having a …

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Customer Experience Surveys Are A Tool, But They Can't Do It All

Customer Experience Surveys Are A Tool, But They Can’t Do It All

Getting decent survey response rates is hard and getting harder for customer experience (CX) professionals. The reason? Customers have become: Wary. Overly long surveys and tone-deaf or irrelevant surveys have left customers gun-shy. Now, when customers see your survey invitation, they assume the worst. Resigned. Customers feel their feedback won’t matter because they have not seen …

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