On eBay, there’s one factor that will increase your sales more than anything else—positive feedback. It’s the first thing potential buyers look for, and if you don’t have it, they’ll go find someone who does. Surveys show that up to 97 percent of customers incorporate feedback into their decision when buying online, while 85 percent […]
Credit: RawPixel.com / Shutterstock When you are starting a business, creating relationships and receiving expert advice is key. Many organizations, such as the Small Giants Community and Vistage, provide entrepreneurs with these networking and mentorship opportunities. But the cost can be steep – sometimes thousands of dollars every year. If you need business
Online Business Communities and Feedback Resources for Entrepreneurs Read More »
Out of all the social networks where people rant and rave their opinions, why should your business still care about Twitter? Even as newer, “hotter” networks gain steam, Twitter remains a great platform both for customers who need to reach out in real time and for businesses looking to learn more about their customers. Why
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We all want to grow our business. And a great way to grow your business is by keeping your customers happy and understanding why your unhappy customers are… unhappy. Getting customer feedback is imperative to give you the understanding of what your business is good at and where it needs to improve. It will also
SMS Surveys Are the Only Way to Get Customer Feedback Read More »
Seven years ago, as a naive content marketer with more enthusiasm on my resume than actual experience, something transpired that bugged me for years. I was working as a freelance blogger, paying my way through college. A typical morning involved writing, publishing, and scheduling social media content and blog posts for clients. My weekend had
7 Witty Ways to Respond to Negative Feedback on Your Content Read More »
My weekend blog post routine includes posting links to a handful of tools or great content I ran across during the week. I don’t go into depth about the finds, but encourage you to check them out if they sound interesting. The photo in the post is a favorite for the week from an online source
Tumisu / Pixabay “Well, that’s the end of our Sprint Review… Any questions?” Has this ever happened to you? It can be very frustrating to the Product Owner and the Development Team – you’re showing them your working software, but not getting any feedback! Without feedback, you don’t know if you’re heading the right direction
Is Anyone There? Improving Feedback in Sprint Reviews Read More »
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Churn is a fascinating thing. When users keep coming back month after month, it helps you grow your business rapidly and it makes you a very happy business owner. But when you’re losing more customers than you’re gaining, it can spell disaster for your business. What makes it frustrating is that you don’t always have
How to Use Customer Feedback Loops to Reduce Churn Read More »
An online business is mainly concerned with its customers and potential buyers. E-commerce websites tend to spend a lot on marketing and promotional activities, but fail to address the issues of the common user. And that’s why they often face a decline in conversions despite well-optimized web pages. Getting customer feedback and reviews is an
Top 10 User & Customer Feedback Tools to Improve Conversion Read More »
