forging

forging judges’ signatures on fake court orders to scrub negative Google results / Boing Boing

It’s one thing to send a bogus legal threat in an effort to suppress criticism, because usually the only consequence of that is public humiliation and a little Streisand Effect heat; but if you really want to score an own-goal, the best way to do so is to send a fake court order to …

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Verdict is in for CEO involved in forging court order over reputation attack

One year ago, I reported on the sad case of a jewelry company CEO, Michael Arnstein, who was arrested for forging court orders to remove negative content about his company from Google’s search results. His case highlights the lack of protection and justice available for online defamation victims like him. He’s now been sentenced to …

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Google’s new “Hardware” store is forging bonds with shoppers

This year, for the third year in a row, Google has opened up physical pop-up stores in a bid to encourage consumers to connect with its products in new ways. Named “Google Hardware”, the two pop-ups opened up in New York and Chicago on October 18, and will be around until December 31. Coincidentally or …

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Conversational design is the future of forging great customer relationships

Chatbots that say “I’m sorry, I don’t understand that” fail in today’s consumer-brand interactions – here’s why! At MarTech San Francisco 2017, Nick Pandolfi of Google’s Global Product Partnerships claimed that language is the new user interface. But chatbots are still a nascent technology, and they come with positives and negatives. People are willing to …

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