ForProfit

How for-profit middlemen are raising the cost of online higher education

The Hechinger Report is a national nonprofit newsroom that reports on one topic: education. Sign up for our weekly newsletters to get stories like this delivered directly to your inbox. Online higher education may cost more than it could for students and earn less for universities thanks to a little-known $1 billion industry of for-profit …

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For-profit middlemen may be driving up the cost of online higher education

Boosters of online higher education have long held out the lofty promise that it would bring down the spiraling cost of college while also widening its reach. But a little-known industry of for-profit middlemen, which is skimming off as much as 80% of the proceeds and has U.S. revenues of $1 billion annually, may be …

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How a Donor is Like a Customer: A Lesson from the For-Profit World

What is the difference between a customer and a donor? One buys goods or services from a business, the other gives money to an organization. We tend to treat customers and donors differently, but many nonprofits could benefit from thinking about their donors or members as customers. What should your nonprofit’s “customer experience” look like? …

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