Friend

Riding Out Quarantine With a Chatbot Friend: ‘I Feel Very Connected’

Riding Out Quarantine With a Chatbot Friend: ‘I Feel Very Connected’

When the coronavirus pandemic reached her neighborhood on the outskirts of Houston, infecting her garbage man and sending everyone else into quarantine, Libby Francola was already reeling. She had just split with her boyfriend, reaching the end of her first serious relationship in five years. “I was not in a good place mentally, and coronavirus …

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AI: Friend or foe? Five tips on how to add automation to market research

AI: Friend or foe? Five tips on how to add automation to market research

Reading time: 4 mins From Uber’s self-driving cars to Amazon’s warehouse robots, artificial intelligence (AI) seems to be reaching human-level dexterity nearly everywhere. You might be wondering like us: how are brands actually taking advantage of next-gen automation innovation in market research today? Can AI identify better insights more cheaply? Will computers and robots render …

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Snap insists TikTok is a ‘friend’ after posting strong user and revenue growth

Snapchat added seven million daily active users last quarter to reach 210 million – up 24 million (13%) year on year. The social media platform posted user growth in all regions, with five million of the new users in the three months to 30 September coming from “rest of the world”, which comprises all markets …

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Is Amazon friend or foe? Retailers must weigh the opportunity before tapping revenue gains

One of the most discussed topics in e-commerce over the past 18 months has been The Amazon Effect. Amazon has been throwing its weight around the industry, threatening to disintermediate retailers from their customers while eating into their profits. The reality is, Amazon and other marketplaces are not going away. Marketplaces represent approximately half of …

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