incumbent

Digital Factory of the Incumbent – Innovation Excellence

by Alex Chenevier Introduction Technological changes are one of the leading advocators to shape customer value. They are characterized by a process of social technological variations, rooted in different disciplines e.g., economics, sociology, and psychology. It implies that the competitive advantage is increasingly shaped by the management of the polysemic nature of the customer value. …

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Digital Factory for the incumbent: “Software of the mind”

Introduction Technological changes are one of the leading advocators to shape customer value. They are characterized by a process of social technological variations, rooted in different disciplines e.g., economics, sociology, and psychology. It implies that the competitive advantage is increasingly shaped by the management of the polysemic nature of the customer value. This crossroads of …

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