Simon Ferragne, TrackTik Inc. CEO has earned a seat on The Council of Canadian Innovators (CCI), becoming its latest CEO to help shape the innovation agenda for Canada. In this position, Ferragne will be working on optimizing the growth of Canada’s innovation sector with over a hundred of his peers. Simon Ferragne, TrackTik Inc. CEO …
TrackTik CEO becomes the latest CEO at The Council of Canadian Innovators Read More »
A couple of years ago I singled out Zara as an example of poor in-store customer experience. At the time, the retailer’s combination of confusing layout, limited changing rooms, and lack of staff often made shopping in-store less than enjoyable. Since then, however, Zara has made big strides to improve this, by integrating digital tech, …
Seven innovators of the in-store customer experience – Econsultancy Read More »
Innovators & Disruptors: The 2019 Tech 25 Washington Life Magazine The local entrepreneurs leading the charge on national and global innovations. In recent years, the Washington metropolitan area has consistently ranked … Source link
Marketing operations is among the most challenging disciplines in the modern B2B marketing organization. A task list from one of today’s most highly effective marketing operations pros may include process innovation, data management, MarTech stack optimization and collaboration with the marketing, sales and customer success teams. While there’s little question that technology is critical to …
6 Inspiring Marketing Operations Process Innovators Read More »
Disruption has turned our modern-day business world on its head. Agile startups continue to leverage digital technologies to bring down legacy brands–and it’s putting entire industries on edge. No one wants to be the next Blockbuster or Kodak, but if you’re going to remain competitive in the Digital Age, you need to embrace change and …
How to Empower Your Company’s Internal Innovators Read More »
As global director of CX strategy and enterprise experiences at General Motors, David Mingle has spent the past four years laser-focused on transforming the customer experience. “There is a lot of friction in today’s car buying process that we need to address,” said Mingle, who has held various management positions at Nissan North America, Chrome …
GM’s Global Director Of CX Answers 4 Questions For Digital Innovators Read More »
