innovators

TrackTik CEO becomes the latest CEO at The Council of Canadian Innovators

Simon Ferragne, TrackTik Inc. CEO has earned a seat on The Council of Canadian Innovators (CCI), becoming its latest CEO to help shape the innovation agenda for Canada. In this position, Ferragne will be working on optimizing the growth of Canada’s innovation sector with over a hundred of his peers. Simon Ferragne, TrackTik Inc. CEO …

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Seven innovators of the in-store customer experience – Econsultancy

A couple of years ago I singled out Zara as an example of poor in-store customer experience. At the time, the retailer’s combination of confusing layout, limited changing rooms, and lack of staff often made shopping in-store less than enjoyable. Since then, however, Zara has made big strides to improve this, by integrating digital tech, …

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6 Inspiring Marketing Operations Process Innovators

Marketing operations is among the most challenging disciplines in the modern B2B marketing organization. A task list from one of today’s most highly effective marketing operations pros may include process innovation, data management, MarTech stack optimization and collaboration with the marketing, sales and customer success teams. While there’s little question that technology is critical to …

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How to Empower Your Company’s Internal Innovators

Disruption has turned our modern-day business world on its head. Agile startups continue to leverage digital technologies to bring down legacy brands–and it’s putting entire industries on edge. No one wants to be the next Blockbuster or  Kodak, but if you’re going to remain competitive in the Digital Age, you need to embrace change and …

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GM’s Global Director Of CX Answers 4 Questions For Digital Innovators

As global director of CX strategy and enterprise experiences at General Motors, David Mingle has spent the past four years laser-focused on transforming the customer experience. “There is a lot of friction in today’s car buying process that we need to address,” said Mingle, who has held various management positions at Nissan North America, Chrome …

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Tumi’s CDO Answers 4 Questions For Digital Innovators

Charlie Cole, chief digital officer of Tumi, has been overseeing and developing the luggage and travel accessory brand’s global e-commerce and digital platforms since 2015. When Samsonite acquired Tumi last year, he also took on the official role of global chief e-commerce officer, which includes oversight of global strategy for brands such as Samsonite, American …

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Moosejaw CMO Answers 4 Questions For Digital Innovators

Dan Pingree is the chief marketing officer of Moosejaw Mountaineering, where he oversees the outdoor retailer’s marketing initiatives, including search engine marketing, search engine optimization, email, photo, video, graphic design, content production and publishing, social media, brick and mortar marketing, catalogs, direct mail, A/B testing, and data analytics. Moosejaw combines his love of e-commerce with …

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Hire Innovators and Keep Them Innovating

Free-Photos / Pixabay Leaders who want to see their organizations leap far ahead of their competition are usually deeply involved in any number of employee activities and programs. That’s understandable, but a high level of involvement can often become counterproductive. However tempting it can be to have a finger in as many pies as possible, …

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Meet the Artist Who Visualizes the Thoughts of the World’s Greatest Innovators

Imagine you can listen in on all the best “think tank” sessions around the world. You have access to leading innovators and thinkers, in industries from pharmaceuticals to financial services, from technology to wine. Your job is to creatively synthesize the greatest learnings from think tanks, conferences and gatherings whose purpose is to map out …

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