Loyalty

Brand loyalty remains high at 89%, driven by product and price rather than service

Last year, Yotpo found that 90% of consumers surveyed considered themselves brand loyal, in contrast to the conventional thinking that loyalty was dead. That number hasn’t changed, according to this year’s survey of 2,100 U.S. adults; 89.1% of consumers said they were brand loyal, with 25% saying they were more loyal than last year. ‘I […]

Brand loyalty remains high at 89%, driven by product and price rather than service Read More »

The News Revenue Hub is launching a pilot project to help news orgs increase their readers’ loyalty » Nieman Journalism Lab

Everyone who’s had to sit next to a business-school student at Thanksgiving knows about the funnel. There are lots of versions of it, but the core idea in publishing terms is this: At the top of the funnel you’ve got a lot of people who have a very loose connection to your news site. Say

The News Revenue Hub is launching a pilot project to help news orgs increase their readers’ loyalty » Nieman Journalism Lab Read More »

Customer Experience Key to Consumer Loyalty

Customer Experience Key to Consumer Loyalty Creating exceptional experiences for your customers and prospects can set yourself from the competition. This can be anything from providing consistent experiences across channels, providing excellent customer service, or recognizing a customer both offline and online. Customers no longer base their loyalty on price or product. Instead, they stay

Customer Experience Key to Consumer Loyalty Read More »

?
WP Twitter Auto Publish Powered By : XYZScripts.com