Brand loyalty remains high at 89%, driven by product and price rather than service
Last year, Yotpo found that 90% of consumers surveyed considered themselves brand loyal, in contrast to the conventional thinking that loyalty was dead. That number hasn’t changed, according to this year’s survey of 2,100 U.S. adults; 89.1% of consumers said they were brand loyal, with 25% saying they were more loyal than last year. ‘I […]
Brand loyalty remains high at 89%, driven by product and price rather than service Read More »