NHS

Passengers couldn’t fly after NHS vaccine passport went offline

England’s COVID Pass system went offline for hours on Wednesday, causing British travelers to remain stranded at airports. Some passengers couldn’t board their flights, while others suffered delays as both the National Health Service (NHS) website and app experienced issues. Delays and missed flights An NHS system outage lasting approximately four hours left many British […]

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How the team behind NHS Digital transformed the UK’s online health service – Econsultancy

digital transformation, Festival of Marketing, NHS, User Experience and Usability / Good To SEO

NHS Digital is the information and technology partner to the National Health Service. In the words of Owain Davies, Lead Product Owner at NHS Digital, it is “just one part of one of the country’s best-known institutions”. When Davies took up his role in September 2016, he and his team set out to digitally transform

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NHS blunders revealed – including wrong body parts amputated and mistaken circumcisions

Technology, Technology NEWS / Good To SEO

Going under the knife is something that most people would be worried about, and now a new report has revealed the shocking number of NHS blunders during operations this year. Between April 2018 and July this year, 621 ‘never events’ occurred – blunders so serious they should never happen. That’s the equivalent of nine patients

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The week in digital transformation: voice-enabled government, digital NHS & IT managers under pressure

data governance, digital transformation, smart speakers, The Week in Digital Transformation, voice optimisation / Good To SEO

Welcome to The Week in Digital Transformation, our regular round-up of the most interesting news, ideas and research from the past week to shed light on the mysterious process of “digital transformation”. This week, the UK government is getting on board with voice in a bid to make government accessible in new ways, and one of

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