Getting the store side of the omni-channel retail balance right is some way off for “digital-first” Lands End
Earlier this week we looked at three US retailers who have embarked on investing in their legacy store estate as part of their omni-channel transformations. For those three – Old Navy, Abercrombie & Fitch and Nordstrom – this is built around upgrading what’s been left to age. It’s a rather different challenge at Lands End, […]