Marketers can operationalize customer feedback (whether you ‘own’ it or not)
Feedback has never been so business-critical as it is today. We live and work in an era of unprecedented global transparency, digital experience-sharing, and a desire to be heard. In this environment, feedback is constantly surfacing about your company, your products, and the experiences you do or don’t deliver. This is happening whether you like …
Marketers can operationalize customer feedback (whether you ‘own’ it or not) Read More »