It’s a Friday evening and ABC Corporation call center is running on a lean roster. Friday evenings are generally a good time as the call velocity is less and types of inquiries coming in are basic that even the roster is planned in a such a way that your best resources are not in action. […]
How Anomaly Detection for Call Center Operations will improve Customer Experience Read More »
Is your organization looking to gain a sustainable business advantage, or trying to increase business velocity with cloud-native applications? Chances are your answer is yes or soon-to-be yes — and that you’ve had or will have had a leading role in the app’s development. For you, risk is not an acceptable option. In this post,
Why De-Risking Day 2 Operations Is a Smart Business Strategy Read More »
In the digital era, marketing success demands that teams stay up to date on the latest technologies and tools and take the fullest advantage of them when planning and executing their campaigns. However, marketers need to understand the tools they use in order to unlock their greatest potential and achieve stronger results. What is the
Drone Delivery Canada (DDC) has opened a new commercial operations centre in Vaughan, Ontario. According to the company, the “first of its kind globally” location spans 16,000 square feet and is capable of managing 1,500 drones. With the facility, DDC aims to charge customers a licensing fee of $10,000 per drone, per route, per month.
Drone Delivery Canada opens ‘first of its kind’ operations centre in Ontario Read More »
The company will use the financing to amplify efforts to support access to legal services across Europe. On Wednesday (4 September), Canadian legal technology company Clio announced that it has closed a $250m (USD) funding round. The company, which has EMEA headquarters located in Dublin 8, raised what it calls “one of the largest private
Clio raises $250m to expand operations from Dublin headquarters Read More »
Implement these suggestions to enter into your WebOps role smoothly Congratulations! You’ve been hired as your company’s new website operations manager, but you might be wondering what exactly your role is. While some companies use an agency relationship to fill this job, they are increasingly hiring employees in-house to assist with this vital source of
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It’s Monday morning, and after a long weekend of system trouble the cloud operations team is discussing what happened. It seems that several systems that were associated with a very advanced, new inventory management system enabled with machine learning had issues over the weekend. The postmortem concluded the following: The batch process that moved raw
Machine learning operations don’t belong with cloudops Read More »
INDIANAPOLIS–(BUSINESS WIRE)–Aug 7, 2019– In concert with its 45 th anniversary this month, Republic announced it is expanding its partnership with Delta Air Lines. The agreement adds 30 Embraer 175 E-Jet aircraft to the airline’s fleet and further expands Republic’s leadership position as the world’s largest E-Jet operator with over 220 aircraft. The first aircraft
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INDIANAPOLIS–(BUSINESS WIRE)–Aug 7, 2019– In concert with its 45 th anniversary this month, Republic announced it is expanding its partnership with Delta Air Lines. The agreement adds 30 Embraer 175 E-Jet aircraft to the airline’s fleet and further expands Republic’s leadership position as the world’s largest E-Jet operator with over 220 aircraft. The first aircraft
Republic Airways Expands Operations With Delta Air Lines | National Read More »
INDIANAPOLIS–(BUSINESS WIRE)–Aug 7, 2019– In concert with its 45 th anniversary this month, Republic announced it is expanding its partnership with Delta Air Lines. The agreement adds 30 Embraer 175 E-Jet aircraft to the airline’s fleet and further expands Republic’s leadership position as the world’s largest E-Jet operator with over 220 aircraft. The first aircraft
Republic Airways Expands Operations With Delta Air Lines | Wire Read More »
