Passengers

Passengers are threatening customer service agents at airports: survey

Passengers are threatening customer service agents at airports: survey

It doesn’t take much for passengers to get frustrated at the airport — and according to a new survey, they’re taking it out on customer service agents. A new U.S. Government Accountability Office (GAO) survey of 104 airline customer service agents found that, in the last year, about half had passengers verbally threaten them, while 10% claimed …

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United Airlines is giving passengers 18-22 a discount. Here's why

United Airlines is giving passengers 18-22 a discount. Here’s why

If you’re age 18 to 22, today’s news is good for you: United Airlines  announced a 10% discount for young adults Tuesday. To get the discount, there are a few other requirements: Passengers must be MileagePlus Members. Passengers must list their birth date in their MileagePlus profile. The flight must be booked through United’s mobile app. Seats selected for the …

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Transit passengers generate less prosperity than holidaymakers: report – DutchNews.nl

Photo: Depositphotos.com People who start or end their plane journey via Amsterdam’s Schiphol airport bring more prosperity to the Netherlands than the transit passengers the government wants protect, the Parool said on Monday, quoting a report by the SEO economic institute. The government wants to focus transit passenger services at Schiphol and shift holidaymakers and …

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United Airlines Just Made a Shocking Decision To Make Passengers More Comfortable (Well, Some Passengers)

Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.  This is strange. I’m so used to airlines doing everything they can to squeeze more seats onto planes that I’m feeling a touch light-headed. You see, FlightGlobal just revealed that United Airlines is actually going to have …

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Southwest Airlines Had a Brilliant Reaction When a Passenger’s WiFi Wouldn’t Work

Meet Mike, who works for Southwest Airlines. Actually, we’ll probably never truly meet Mike. We don’t even know his last name. All we know is that he’s part of the Southwest Airlines Social Care Team–the group of people on the other side of the Southwest Airlines Twitter feed. Oh, and we also know that he was working …

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This Famous Airline Is Putting a Waist-Size Restriction on Passengers (Business Class Passengers, That Is)

Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.  Broadly speaking, airlines are happy to annoy customers if they feel they can make money out of it. What, though, should one make of a curious decision taken by an airline with a reputation for gentle hospitality? …

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