Peeves

5 Best Ways to Handle Your Customers’ Top Pet Peeves

Management, Nextiva, Publisher Channel Content / Good To SEO

We all have our personal pet peeves when it comes to customer service. (For me, it’s when a server asks, “Are you still working on that?”) But some customer service annoyances are pretty much universal — and according to a survey reported in MarketingProfs, these are the top 5. Is your business doing any of these? […]

5 Best Ways to Handle Your Customers’ Top Pet Peeves Read More »

E-Commerce Sites: Consumers’ Pet Peeves and Dislikes

Consumers say their biggest pet peeves with e-commerce sites are poor navigation and opaque pricing, according to recent research from Corra. The report was based on data from a survey of 1,000 e-commerce shoppers in the United States. Some 41% of respondents say their biggest pet peeve related to finding products on e-commerce sites is